Safe and Responsible Gaming

Responsible Gaming at kariky

Gaming is for fun — not for burden. kariky always puts your safety and mental well-being first. For players aged 21+ only.

Why is Responsible Gaming Important?

Online gaming should be an enjoyable experience — not a source of income or a way to escape stress. kariky believes every player needs to stay aware of their own limits. Responsible gaming means enjoying gaming while keeping your budget, time, and emotions in check.

We provide tools on our platform to keep you safe — from setting deposit limits to full self-exclusion. Our 24/7 live chat support team is always by your side, and you can also reach us by email at [email protected].

Remember: gaming at kariky is only permitted for players aged 21 and above. If you are between 18 and 20 years old, opening an account or playing on this platform is strictly prohibited.

Our Protection Features

Self-Exclusion

If you feel gaming is getting out of control, you can close your account yourself for a set period. Options range from 7 days to a permanent closure. Contact our support team via live chat.

Deposit Limit Setting

Set a maximum deposit limit on a daily, weekly, or monthly basis. Once a limit is set it takes effect immediately, and increasing it requires a wait of at least 24 hours.

Time-Out

When you need a break, take a time-out ranging from 24 hours to 6 weeks. During this period no bets can be placed on your account. Access will be restored automatically once the break ends.

Loss Limit Setting

Decide in advance the maximum amount you are willing to lose within a given period. Once that limit is reached, the session will end automatically. This is the most effective way to protect your budget.

Protection for Minors

kariky strictly follows the 21+ policy. Age is confirmed during the account verification process. To protect younger members of your household, use a PIN or password on your device and do not share your device while logged in to your account.

24/7 Support

Our Bengali-speaking support team is always ready to help with any gaming-related concern or issue. Contact us via live chat or by email at [email protected] — you will receive help without judgment and with empathy.

Warning Signs of Problem Gaming

If any of the signs below appear in you or someone you know, it is time to seek help. Gaming addiction is a mental health issue — there is nothing to be ashamed of.

Assess yourself honestly. If several of the points below seem to apply, speak with our support team or use the self-exclusion option.

Do not ignore these signs

  • Placing more bets to recover lost money
  • Hiding gaming from family or friends
  • Gaming disrupting sleep, work, or studies
  • Going into debt to fund gaming beyond your budget
  • Feeling restless or irritable when trying to stop gaming
  • Spending far more time gaming than intended
  • Gaming to escape stress or sadness

How to Use Protection Tools

Activate Self-Exclusion

After logging in to your account, go to the Settings section and select the "Self-Exclusion" option. Choose how many days you want the account closed. Or make a request directly in our live chat — it will be activated within 15 minutes.

Set a Deposit Limit

Set a daily, weekly, or monthly deposit limit from your profile settings. Reducing a limit takes effect immediately; increasing one takes 24 hours — this protects you from making decisions on impulse.

Take a Time-Out

Use the time-out feature when you want a temporary break. Bonuses and promotional emails will also be paused during this period. You will have the opportunity to review things before the break period ends.

Set a Bet Limit

Decide in advance the maximum amount you will bet in each session. If this limit is exceeded, the system will automatically alert you and close the session if needed.

Healthy Gaming Habits

01

Set Your Budget in Advance

Decide how much money you will spend before you start gaming. If you lose that amount, end the session — do not try to recover losses.

02

Set a Time Limit

Keep a fixed time limit for gaming each day. Use your phone's alarm or timer so the session does not run too long.

03

Never Play with Borrowed Money

Never borrow money or use emergency funds for gaming. Gaming should always stay within your entertainment budget.

04

Play with a Clear Head

Avoid gaming when you are stressed, angry, or under the influence of alcohol. The chance of making risky decisions is much higher in these states.

05

Think of Winnings as a Bonus

Do not think of gaming as a way to earn money. If you win, great; if not, consider it money spent on entertainment — keep that mindset.

21+ Age Policy

For online gaming in Bangladesh, kariky strictly follows the policy of 21 years of age or above. Age is verified at the time of account registration and before the first withdrawal.

If we suspect that a minor is using an account, the account will be temporarily suspended until verification is complete.

Advice for parents: Keep your device protected with a PIN or password. Activate parental controls in your browser and have an open conversation with the children and teenagers in your family about responsible digital use.

For ages 21+ only

If You Need Help You Are Not Alone

Is gaming becoming a problem? Our caring support team is available 24/7. Contact us via live chat or at [email protected] — help is available without judgment.

Responsible Gaming Common Questions

Gaming at kariky is only for players aged 21 and above. Age verification is required to create an account and carry out financial transactions. Violating this policy may result in permanent account closure.

Once self-exclusion is activated, you will not be able to log in to your account for the chosen period. This period can be 7 days, 30 days, 6 months, or permanent. During this time you will also not receive any promotional communications. Contact our support team via live chat to activate it.

Yes, reducing a deposit limit takes effect immediately. However, a request to increase a limit takes at least 24 hours to process. This delay is intentional — to prevent placing additional bets on impulse.

Contact kariky's 24/7 live chat support or send an email to [email protected]. Our team will help you set up self-exclusion or a time-out. You can also speak openly with a family member or trusted friend — asking for help is a sign of courage.

No promotional offers or bonuses will be sent during a time-out. Once the time-out ends, you will be able to enjoy all benefits as normal. Your peace of mind is more important than any bonus.

Notify our support team immediately. Change your account password and use a PIN lock on your device. If unauthorized use is detected, we will review the relevant transactions and take the necessary steps.

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Common Questions

Find answers to any gaming-related questions in the FAQ.

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